Put at your disposal a reception and information space easily accessible,
Facilitate your procedures,
Allow you to sit down,
Give you free information about the local touristic offer,
Display and disseminate our opening periods at least in one foreign language,
Be opened 108 days / year saturday and sunday included within the touristic periode
Answer your demands all year round,
Operate a permanent reception at least in one foreign language,
Provide touristic maps, and guides in paper,
Provide you a bilingual website,
Give our touristic information in paper at least in one foreign language, regarding :
all the touristic rated lodging options indicating at least their name, postal coordinates, email , website adress, phone N°, rating ;
the touristic monuments, the cultural, natural or leisure spots, indicating the prices, the opening periods and hours, the website, the phone N° and postal coordinates ;
the events ;
the emergency N°.
Yearly update our touristic information,
Display outside the office the emergency N°,
Answer your claims and estimate your satisfaction,
Mettre à votre disposition un conseiller en séjour,
Give you a reliable and updated information about the local touristic offer ,
Update the information about the local touristic offer of our geographic area.
Label "Qualité Tourisme"
Your Office of Tourism owns label "Qualité Tourisme"
Quality for the touristic destination!
Your Office of Tourism gets a new challenge : obtaining label “QUALITE TOURISME™” .
This process aims to record our quality of service to the public and to our parteners, to strengthen our image with our service providers and to increase the touristic frequentation and consumption in the area.
What does label “QUALITE TOURISME” mean ?
Label “QUALITE TOURISME™” was created by the ministry in charge of french tourism. First of all it is a commitment. This label certifies the constant procedures pursued by Offices of Tourism to improve their quality of services. Every 5 years a quality audit is processed.
Various criteria :
An attentive staff
Control of foreign languages
Clear and accurate information
Cleanliness and comfort assured
Discovery of the destination
Taking account of the customers’ opinion
Your opinion is very important !
You came to the Tourism Office ? Take part in your satisfaction survey