TOURISM OFFICE OF MAUSSANE LES ALPILLES OFFICIAL WEBSITE
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Office Opening Hours

Reception Hours :
Everyday from 9.00am to 7.45pm

Car Park

Car Park in front of the Office of Tourism
Car spot for handicaped people next to the Office of Tourism

Coordinates

Avenue des Alpilles
13520 Maussane-les-Alpilles
Tél. :+33 (0) 4 90 54 23 13
Fax : +33 (0) 4 90 54 41 22
tourisme@maussane.com
GPS : 43.721463, 4.809226

Sanitary measures

The Tourist Office makes every effort to welcome you in the best conditions and the respect of the sanitary measures:

  • Automatic dispenser of hydro-alcoholic at disposal
  • Setting up the principle “Leaflet touched, leaflet take away” for the documentation in free access
  • Floor marking + respect of physical distances
  • Plexiglas on the reception desk
  • Office cleaned and disinfected daily

 

Detailed Timetables

  • From the 2nd of January to the 26th of february : from monday to friday from 9AM to 4PM,
  • from the 1st of march until the 15th of may: monday to friday from 9AM to 5PM,
  • From the 15th of may untilthe 1st of June  : every day from 9AM to 6.45PM,
  • From June 1st to August 31st : every day from 9AM to 8PM,
  • From September 1st to October 25th : every day from 9AM to 6.45PM,
  • From October 26th to November 2nd : every day from 9AM to 6PM,
  • From  November 3rd to December 18th : from monday to friday from 9AM to 4PM,
  • Annual closing : From December 19th to January 3rd.

Retrouvez-nous

Informations et documents

Fichier Date Télécharger

Rating

Your Office of Tourism is category I.

OUR COMMITMENTS :

  • Put at your disposal a reception and information space easily accessible,
  • Facilitate your procedures,
  • Allow you to sit down,
  • Give you free information about the local touristic offer,
  • Display and disseminate our opening periods at least in one foreign language,
  • Be opened 108 days / year saturday and sunday included within the touristic periode
  • Answer your demands all year round,
  • Operate a permanent reception at least in one foreign language,
  • Provide touristic maps, and guides in paper,
  • Provide you a bilingual website,
  • Give our touristic information in paper at least in one foreign language, regarding :
    • all the touristic rated lodging options indicating at least their name, postal coordinates, email , website adress, phone N°, rating ;
    • the touristic monuments, the cultural, natural or leisure spots, indicating the prices, the opening periods and hours, the website, the phone N° and postal coordinates ;
    • the events ;
    • the emergency N°.
  • Yearly update our touristic information,
  • Display outside the office the emergency N°,
  • Answer your claims and estimate your satisfaction,
  • Mettre à votre disposition un conseiller en séjour,
  • Give you a reliable and updated information about the local touristic offer ,
  • Update the information about the local touristic offer of our geographic area.

Label "Qualité Tourisme"

Your Office of Tourism is aiming label "Qualité Tourisme"

Quality for the touristic destination!

Your Office of Tourism gets a new challenge :  obtaining label  “QUALITE TOURISME™” .
This process aims to record our quality of service to the public and to our parteners, to strengthen our image with our service providers and to increase the touristic frequentation and consumption in the area.

What does label “QUALITE TOURISME” mean ?

Label “QUALITE TOURISME™” was created by the ministry in charge of french tourism. First of all it is a commitment. This label certifies the constant procedures pursued by Offices of Tourism to improve their quality of services. Every 5 years a quality audit is processed.

Various criteria  :

  • Hearty welcome
  • An attentive staff
  • Control of foreign languages
  • Personalised services
  • Clear and accurate information
  • Cleanliness and comfort assured
  • Discovery of the destination
  • Taking account of the customers’ opinion
Label

Your opinion is very important !

You came to the Tourist Office ? Take part in your satisfaction survey


Satisfaction survey - Tourist Office reception

You have contacted the Tourist Office ? Take part in your satisfaction survey


Satisfaction survey - Online

Restons en contact

Newsletter :
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    Tourism Office
  • Avenue des Alpilles
    13520 Maussane-les-Alpilles
  • +33 (0) 4 90 54 23 13
  • +33 (0) 4 90 54 41 22
  • tourisme@maussane.com
  • GPS : 43.721463, 4.809226
Parc Naturel Régional des Alpilles
Provence-Alpes-Côte d'Azur Tourisme
Office de Tourisme classé
Qualité Tourisme
Commune touristique
Station Classée de tourisme
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