The Tourist Office makes every effort to welcome you in the best conditions and the respect of the sanitary measures:
Automatic dispenser of hydro-alcoholic at disposal
Setting up the principle “Leaflet touched, leaflet take away” for the documentation in free access
Floor marking + respect of physical distances
Plexiglas on the reception desk
Office cleaned and disinfected daily
From the 2nd of January to the 26th of february : from monday to friday from 9AM to 4PM,
from the 1st of march until the 15th of may: monday to friday from 9AM to 5PM,
From the 15th of may untilthe 1st of June : every day from 9AM to 6.45PM,
From June 1st to August 31st : every day from 9AM to 8PM,
From September the 15th to October 14th : every day from 9AM to 6.45PM,
From October 15th to November 6th : every day from 9AM to 6PM,
From November 6th to December 23th : from monday to friday from 9AM to 4PM,
Annual closing : From December 24th to January 2nd.
Informations et documents
Your Office of Tourism is category I.
OUR COMMITMENTS :
Put at your disposal a reception and information space easily accessible,
Facilitate your procedures,
Allow you to sit down,
Give you free information about the local touristic offer,
Display and disseminate our opening periods at least in one foreign language,
Be opened 108 days / year saturday and sunday included within the touristic periode
Answer your demands all year round,
Operate a permanent reception at least in one foreign language,
Provide touristic maps, and guides in paper,
Provide you a bilingual website,
Give our touristic information in paper at least in one foreign language, regarding :
all the touristic rated lodging options indicating at least their name, postal coordinates, email , website adress, phone N°, rating ;
the touristic monuments, the cultural, natural or leisure spots, indicating the prices, the opening periods and hours, the website, the phone N° and postal coordinates ;
the events ;
the emergency N°.
Yearly update our touristic information,
Display outside the office the emergency N°,
Answer your claims and estimate your satisfaction,
Mettre à votre disposition un conseiller en séjour,
Give you a reliable and updated information about the local touristic offer ,
Update the information about the local touristic offer of our geographic area.
Label "Qualité Tourisme"
Your Office of Tourism is aiming label "Qualité Tourisme"
Quality for the touristic destination!
Your Office of Tourism gets a new challenge : obtaining label “QUALITE TOURISME™” .
This process aims to record our quality of service to the public and to our parteners, to strengthen our image with our service providers and to increase the touristic frequentation and consumption in the area.
What does label “QUALITE TOURISME” mean ?
Label “QUALITE TOURISME™” was created by the ministry in charge of french tourism. First of all it is a commitment. This label certifies the constant procedures pursued by Offices of Tourism to improve their quality of services. Every 5 years a quality audit is processed.
Various criteria :
An attentive staff
Control of foreign languages
Clear and accurate information
Cleanliness and comfort assured
Discovery of the destination
Taking account of the customers’ opinion
Your opinion is very important !
You came to the Tourist Office ? Take part in your satisfaction survey